Privacy and Cookie Policy

Updated: 25/5/2018

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.


1. What information do we collect?

We may collect, store and use the following kinds of personal data when you visit this website:

    information about your visits to and use of this website;
    information that you provide to us for the purpose of email notifications;
    anonymous information about software usage, crashes, and system information (when you opt-in to sharing software analytics or crash logs)
    information such as: name, billing address, email, phone, geographical location, operating system, browser type, referral source, machine number, and IP address when you purchase and unlock our software.

The legal basis for this storage is consent.


2. Information about website visits

We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website's usability, and for marketing purposes.

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may also use that information to recognize your computer when you visit our website, and to personalize our website for you.

Most browsers allow you to refuse to accept cookies. This will, however, have a negative impact upon the usability of many websites, including this one.


3. Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

In addition to the uses identified elsewhere in this privacy policy, we may process your personal information to:

    improve your browsing experience by personalizing the website;
    send information (other than marketing communications) to you which we think may be of interest to you by email or similar technology;

The legal basis for this processing is consent.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.


4. Antispam Policy

Email Communications

Tokkan FX does not send spam - ever, where applicable we will reply to your queries by email.

We do not sell or distribute (for financial gain or for free) or otherwise disclose any partner or customer e-mail addresses to any third parties except when legally required.

5. Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

    to the extent that we are required to do so by law;
    in connection with any legal proceedings or prospective legal proceedings;
    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy policy, we will not provide your information to third parties.


6. International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.


7. Security of your personal data

We will take use appropriate safeguards to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be protected with appropriate safeguards following industry best practices.


8. Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.


9. Your rights

You may instruct us to provide you with any personal information we hold about you.


10. Third party websites

The website may contains links to other websites. We are not responsible for the privacy policies of third party websites.


11. Financial Information

The website does not store your credit card and payment details or any personal data.

12. Retaining and Deleting Personal Data

Your personal data may be retained for various durations depending on the data. In general however, we do not keep data longer than is necessary to maintain our services and to abide by financial regulations.

You may request your information be deleted, however we do have to retain financial records according to the law. We will delete your account and personal data as soon as possible - some order transaction data or other legal retention data may not be deleted right away.


13. Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to This email address is being protected from spambots. You need JavaScript enabled to view it.